Why Mr. Mot opted for a home security system

Mr. Mot: “Previously, I lived in a gated community where security guards handled safety. After moving to my new home outside that community—where mostly women live—my father was concerned about security, especially since someone had previously trespassed and cut our electrical wires. That’s why I decided to have SECOM manage our home security.”

What influenced his decision to choose SECOM

Mr. Mot: “A friend recommended SECOM, and I had always heard of the brand. I felt they’d meet our needs. Additionally, strong brand reputation, robust back-end systems, and clear policies foster trust—something a security service must inspire.”

His experience after installation

Mr. Mot: “I feel much more at ease. Previously, systems were complicated—my dad’s old system included training, but nobody remembered how to arm or disarm it after time went by. With SECOM Smart Security, the app lets me monitor status and disarm the system on my own—way more convenient than anything I’ve used before.”

His favorite feature

Mr. Mot: “I especially appreciate the ability to check the status of doors and windows—because sometimes I worry I left something open.”

His impression of SECOM’s customer service

Mr. Mot: “From the start, the salesperson—Khun Lee—was friendly and informative. The installation team provided excellent guidance, and the call center responded quickly and helpfully whenever I reached out.”

Any problems encountered?

Mr. Mot: “None. I typically arm the system on ‘Away’ mode, and even with the dog inside his own zone, we’ve had no false alarms or sensor triggers.”

This real-life account provides a heartfelt example of why someone like Mr. Mot chose SECOM Smart Security Home. If you’re exploring home security options, SECOM offers full-service support—from consultation and installation to 24/7 professional maintenance.